Know Like Trust Vs. No Like Trust

A person who has connected with me on multiple Social Media platforms and responds to my polite welcome reply messages with immediate sales pitches for their product recently emailed me, “You’re a very, very hard person to get a phone call or face to face meeting with.” I replied, “Not if I know, like and trust you.” There was an MBA’s worth of a lesson in my reply if he grasped it. I don’t think he did, though.

A Long, Happy Life Is A Lot To Think About

A long, happy life is a lot to think about. Focus on having a great day. Then do it again. And again. And before you know it, you’re having a pretty amazing life.

Gifts That Are Not In Little Blue Tiffany Boxes

As you’re winding down 2011, I’m sure you’re taking a few minutes to review the year and take stock of how it all panned out. Did you hit your goals? Did you have goals? How did your job or business fare in 2011? Despite the economic tsunami, did you stay afloat or perhaps even thrive? Think about your professional and personal relationships. How are you doing with the people you work with? Look back at December of 2010 and think of how your professional relationships were then and ask yourself if there’s been any change between then and now? Is it for the better or worse? There is no status quo in relationships. How about your personal relationships? How’s it going with your spouse, kids, relatives, and friends? Take a minute and ask yourself if these relationships are getting stronger or are they getting weaker? Remember that kids often spell …

Attention Is The Most Valuable Commodity

In this more and more hyper-competitive, over-caffeinated, 24/7/365, Blackberry/Crackberry, Mach 5 with your receding hairline on fire world, one of the most valuable commodities on earth is attention. Yes, attention. You’re reading this right now. I am blessed to have your attention. Knowing this, always be asking yourself how you can over-deliver in the value department with everyone you come into contact with. Everyone. Not just the folks who you think may end up being your clients. Not just the people who you think may end up referring business to you. Everyone. The world seems to be getting smaller, but it’s not. It’s just that we’re now able to see all the hidden connections we already had, and we’re able to add more value to more people in more ways that we couldn’t have imagined ten years ago. Get people’s attention by becoming sincerely interested in them and their business …

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The Most Positive Day Of The Year

We all have so much to be thankful for. It’s great that we have a holiday like Thanksgiving to remind us to count our blessings. By definition, it’s the most positive day of the year. If you were to continually watch television news, read newspapers, and listen to talk radio hosts, you’d probably come to the conclusion that we’re all going to hell in a hand basket. We’re not. And there’s a lot to be thankful for, even in this economy. Having an attitude of gratitude serves us all in so many ways. Being thankful has been clinically proven to help people live longer. It’s just healthier to be thankful than to be bitter. It’s better for us emotionally also. So many aspects of our lives are affected by our emotions and being thankful is a great coping mechanism in good times and bad times. Knowing that gratitude is a …

Give It Away

When I was a kid and my Mom took me to the butcher shop when we lived in Germany, I remember that the butcher would slice off a few pieces of deli meat and give them to me and my brothers. He would give samples. This is a smart business practice. As I get to know my clients around the world in all different industries, I notice that some of them give samples and some of them don’t. And a “sample” could be a meeting, a consultation, a product or anything of value to the potential client or customer. There was a time not too long ago, when people and businesses were very concerned about intellectual property. Intellectual property rights should be observed, but as we become more interconnected, I believe there’s good reason to loosen up a little bit. Being tight-fisted regarding your content and services will not serve …

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You Can’t Afford The Luxury Of A Negative Post

Life moves pretty fast and if we really understood the impact that our words and actions have on other people and ultimately on ourselves, we’d probably be a little more selective with the things we say and do. Every interaction with another person is either a deposit or a withdrawal from that particular relationship. Be smart and make deposits. Negative comments and attitudes are withdrawals. There’s an old saying that goes, “You can’t afford the luxury of a negative thought.” I agree with that. That doesn’t mean that you have to become a superman of positivity and beat yourself up if you have negative thoughts. Everyone has negative thoughts. The question is: do you dwell on it, let it fester and then spread it like a virus, or do you choose to change your thoughts and focus on positive things? Take this line of thinking to Social Media. Everything you …

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You Just Popped In My Head So I Thought I’d Call

We all have times during the day when someone pops in our mind. These are great opportunities to build and strengthen relationships. Just for fun, the next time someone pops in your mind, pick up the phone and call them. You’re probably busy and don’t have much time, so start the conversation like this, “Hi Joan, this is Kevin. I only have a quick minute, but you just popped in my mind and I’ve learned that when someone pops in my mind, I should call and at least say hi. HI! Again, I only have a real quick minute, so maybe we can talk longer another time. Anything I can help you with real quick before I have to run?” People will be amazed that you took the quick minute or two to call them and they’ll be glad you did. With all the high-tech, many people are forgetting the …

Change is Inevitable, Growth is Optional

The only constant is change. What a cliché. And it’s a cliché, because it’s true. The last few years for most people have been a time of definite change. Some for the better, some for the worse. If you watch television news or read the newspaper, you’d come to the conclusion that we’re all going to hell in a hand basket, the country is collapsing and that the end of the world is near. Don’t forget that the news media gets paid to distribute negative news. Literally. And in-between the dire predictions you can watch ads for depression medication. Successful people know that success is a decision. And it starts with a decision to focus on the positive. Focusing on the positive, doesn’t mean denying that we’re in tough times or that if we just think about positive things they’ll somehow show up in our lives. It means realizing that …