An often overlooked component of a successful business is gratitude. Anyone who has had some success in biz understands that you better make the customer or client happy through the sales process. And for most businesses, that’s where they end. Once the deal is consummated, product purchased, etc., they probably couldn’t pick their client out of a line-up. How do you show your gratitude to your clients on an ongoing basis? Do they feel the love? If so, for how long? What if you expressed your gratitude in some way and continued to do so over time? I’m not talking about in a weird, stalker-like way. I’m talking about in a way that’s sincere and keeps you top of mind. What if after they became your client, you remembered something unique from the sales or on boarding process and politely reminded them of that and thanked them for it. What …
Rumi Was Right
“Sell your cleverness and purchase bewilderment.” – Rumi Rumi was a pretty deep 13th-century poet and Sufi mystic. I love reading his works. He must have been fun guy to hang around with. Let’s change the word ‘bewilderment’ to ‘gratitude’, and his profound saying becomes “Sell your cleverness and purchase gratitude.” Instead of trying to figure out clever ways of gaining followers on your Social Media channels, or burning brain cells trying to get more people to read your blog, or whatever, what would happen if you went on a rampage of gratitude? Everyone wants to be appreciated and the funny thing is that very few people invest time in their daily routines to show appreciation and gratitude. Set a goal to let at least five people a day know that you are grateful to and/or for them in some way. Show appreciation. Being clever is okay, but being sincere …
Gifts That Are Not In Little Blue Tiffany Boxes
As you’re winding down 2011, I’m sure you’re taking a few minutes to review the year and take stock of how it all panned out. Did you hit your goals? Did you have goals? How did your job or business fare in 2011? Despite the economic tsunami, did you stay afloat or perhaps even thrive? Think about your professional and personal relationships. How are you doing with the people you work with? Look back at December of 2010 and think of how your professional relationships were then and ask yourself if there’s been any change between then and now? Is it for the better or worse? There is no status quo in relationships. How about your personal relationships? How’s it going with your spouse, kids, relatives, and friends? Take a minute and ask yourself if these relationships are getting stronger or are they getting weaker? Remember that kids often spell …
The Most Positive Day Of The Year
We all have so much to be thankful for. It’s great that we have a holiday like Thanksgiving to remind us to count our blessings. By definition, it’s the most positive day of the year. If you were to continually watch television news, read newspapers, and listen to talk radio hosts, you’d probably come to the conclusion that we’re all going to hell in a hand basket. We’re not. And there’s a lot to be thankful for, even in this economy. Having an attitude of gratitude serves us all in so many ways. Being thankful has been clinically proven to help people live longer. It’s just healthier to be thankful than to be bitter. It’s better for us emotionally also. So many aspects of our lives are affected by our emotions and being thankful is a great coping mechanism in good times and bad times. Knowing that gratitude is a …