No matter how sophisticated technology becomes, success will always come down to the ability to consistently serve and add value to people.
One of the best pieces of advice I ever got from a wise guy (not to be confused with the Jersey-type of wise guy) is to sit down for an hour in the morning with a legal pad and pen and write down as many ways as you can think of that you can possibly add more value to your clients, customers, boss, company, referral sources and networking partners.
This is not an easy thing to do on a consistent basis. Most of the ideas will be thrown out but you will uncover some gems. When you do, implement them. There’s gold in them thar hills.
Edison said that 2% of the people think, 3% think they think, and 95% would rather die than think. He was right. Very few people seriously think on a consistent basis. And it shows.
If an hour is too much for you right out of the gate, start with 20 minutes on a daily basis seriously thinking about how you can add more value. It’ll change your business and your life.