It’s not what happens, but how we respond to it that matters. Most people don’t respond, they react. In a more interconnected world, having a hair-trigger temper doesn’t serve you well. Posting abrupt, mean or caustic things on the internet and Social Media can have long-term undesirable effects.
If someone spits on you, they don’t make you mad. They make you wet. Mad is a decision and often a Pavlovian and unconscious one. Whether online or offline, slow down, take a deep breath and choose to respond in every situation. Technology speeds things up – just make sure it doesn’t speed up something that comes back to bite you in the butt.